It’s raining «Skype for Business» news-items…. read this … « but the market segment better start thinking about IT management on an out-sourced basis too. Things like security, bandwidth needs and allocation, updates.». source. Very right. Maybe look beyond the boxes, the marketing. Define the business requirements and then buy from professional who can sell, install, deploy, maintain and support. I am convinced most of the Skype Business Solutions (software, hardware) are working nicely. But without sales– and sales-support it will fail. Just like anything that is more important a mouse, which will be connecting to a computer. No support : no recurrent sales, therefore ask yourself who will do the recurrent sale. Nobody gets screwed two times. Read more on the topic here and go to here : Skype for Business: A Yawn or Home Run? Hard to Tell...
My take on the Skype for Business is that most issues that business want to see addressed are not addressed currently and those issues are :
- manageability
- accountability
- scalability
- issues on impersonation and identity-theft
- proper authentication and other security issues
- reporting features
Like I said many (based on experience and theorising) : any company who has serious security procedures in place will question Skype on these matter. Any competitor of Skype who addresses these issues in a serious way (not by quickly recompiling their dot.com site into a dot.biz site…) will take a piece of the cake.
Skype might be the appetiser for certain companies who are looking for the main dish of IP business solutions. Recurrent sales… If the problems are not solved in the next quarter, they will come back in the next quarter and so and so on.
I love the current version Skype.exe (for the public) but I miss the present Skype business.exe for the Business-world (small, medium or huge, all the same). By the way. the skype-business.exe is something that should carry the slogan «This world cannot call for free». I never walk into a business-meeting-room, with the slogan «I am for free on my head».
Skype your turn or soon Microsoft Live Messenger will be spinning the VoIP wheel of fortune.
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